Disputes and complaints
v1.0 · Effective 23/08/2026
Open a dispute from the deal when something goes wrong after you have a deal record. My transactions is the list of your deals. This page is the rule for that desk.
What staff can do
Staff can read the messages, the agreed price and payment method, and any evidence you attach. They can leave the deal open, restore it, or cancel it, and they store a reason. The messages and bid record already on the deal stay as they were written.
This desk is not a court. It cannot reverse a cash or mobile-money payment we never held. While a deal is in dispute, the parties cannot cancel it out from under staff. Serious fraud can be reported to the appropriate authority.
This policy is part of the Terms of use. MR.BID GH LTD operates mr.bid Ghana. It is governed by the laws of the Republic of Ghana.